The user can change the recipient of the item right before checking it out of the mailroom
Follow the steps below to change recipient:
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On the Main Screen of the app, tap on the Recipient whose item is to be checked out.
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Select the Item being checked out and tap on Pick Up.
- In the Pick Up screen, tap on the icon to change the recipient.
- Select the recipient you want to assign the item to and acquire signature to Check Out the item.
In case of any difficulty, reach out to us at support@packagex.io and we will be glad to assist you.