The Shake feature is used to send a ticket to the PackageX Mailroom support. You can turn On the Shake feature from the Side Menu of the App.
Follow the below steps:
- Go into the Side Menu of the app by tapping on the profile icon on the top left corner of the screen.
- Tap on Settings.
- Tap on the switch icon right next to 'Turn on Shake' to turn On/Off Shake feature.
- Now you can shake your device to submit a ticket while using the Mailroom app.
In case of any difficulty, reach out to us at firstname.lastname@example.org and we will be glad to assist you.