Billing and Transactions
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      Criteria for label refund

      Refund request can be initiated through the app for generated labels

      Below are the conditions required to initiate a refund process:

      1. Label is generated through the app but not yet shipped/printed
      2. Card was charged more than the price for label


      In case of any difficulty, reach out to us at shipd-support@packagex.io, we will be glad to assist you.