Mailroom users can deactivate other user accounts with a lower access level by going into the 'Users' section from the side menu of the web dashboard.
To deactivate a user, follow the steps provided below:
Step 1: Go into the 'Users' section from the side menu of the web dashboard.
Step 3: Click on the 'Deactivate' button to deactivate the user.
Step 2: Click on the user you want to delete to view their details.
Note: Users with 'Operator' level access cannot add/delete another Mailroom account.
Users with 'Manager' access cannot add/remove accounts of the same access level.
A user can only add/delete an account whose access level is lower than theirs. A 'Manager' can only add/delete an 'Operator'.
In case of any difficulty, reach out to us at email@example.com and we will be glad to assist you.