PackageX Receive users with Admin access can deactivate other user accounts by going into the 'Users' section from the side menu of the web dashboard.
To deactivate a user, follow the steps provided below:
1. Go into the 'Users' section from the side menu of the web dashboard.
2. Click on the user you want to delete to view their details.
3. Click on the 'Deactivate' button to deactivate the user.
4. Click on 'Delete' to delete the user account.
Note: Users with 'Operator' level access cannot add/delete another PackageX Receive account.
Users with 'Manager' access cannot add accounts of the same access level.
A user can only add an account whose access level is lower than theirs. A 'Manager' can only add an 'Operator'.
Both 'Managers' and 'Operators' cannot deactivate other users.
In case of any difficulty, reach out to us at firstname.lastname@example.org and we will be glad to assist you.