How to add new item locations?

You can add new item locations by going into the settings of the app or web dashboard. Item locations can be spaces in your mailroom where you store different types of packages while waiting for the recipient to come to pick them up.

To add a new item location from the app, follow the steps provided below:

1. Tap on the a997bc69-91ad-487c-8386-265c7075a9fc button at the top left of the 'Check Out' section.

2. From the 'Settings' screen, tap on 'Item Locations'.

3. Tap on 'Add New Location'.

4. Enter a name for the new location.

5. Tap on 'Add' to save the new location.

To add a new item location from the web dashboard, please follow the steps provided below:

1. Click on 'Settings' from the side menu of the Web Dashboard.

2. Click on 'Item Location & Labels'.

3. Click on 'Add New' in the 'Item Location' section. 

4. On the pop-up menu, enter the name for your new item location.

5. Choose the count for this location. (For example, if the name of your item location is 'Shelf' and the count is 10, Shelf 1, Shelf 2, all the way up to Shelf 10 will be created automatically.)

6. Click on 'Select Location' to choose the building to which you need to add these item locations. 

7. Click on 'Add'. 

In case of any difficulty, reach out to us at and we will be glad to assist you.