How do I add a user?

You can add a new PackageX Receive user account from the web dashboard.

To add a new user, follow the steps provided below:

1. Click on 'Users' from the side menu of the Dashboard.

2. Click on 'Add New'.

3. Add the user name, email, and the role that you need to assign to the user.

4. Choose the building and mailroom your new user will have access to. 

5. Click on 'Save' at the top right to add the new user. The new user will receive a kick-off email containing the login credentials. 

Note: Users cannot add users with the same access levels. For example, a user with 'Manager' access cannot add another 'Manager', but can add 'Operators'. 

In case of any difficulty, reach out to us at and we will be glad to assist you.