General FAQs
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      How to directly contact package carriers?

      The supported carriers for inbound and outbound packages can be contacted directly on their website for package tracking.

      Following the are the supported carriers for inbound packages that can be tracked directly from their websites:

      S. No. Carriers
      1 USPS
      2 UPS
      3 FedEx
      4 DHL
      5 DHL Express
      6 DHL E-Commerce
      7 LaserShip
      8 OnTrac
      9 GSO
      10 AmazonMws
      11 APC
      12 Aramex
      13 ArrowXL
      14 Asendia
      15 Australia Post
      16 AxlehireV3
      17 BorderGuru
      18 Cainiao
      19 Canada Post
      20 Canpar
      21 CDL Last Mile Solutions
      22 Chronopost
      23 Colis Privé
      24 Colissimo
      25 CouriersPlease
      26 Dai Post
      27 Deliv
      28 Deutsche Post
      29 Deutsche Post UK
      30 DHL eCommerce Asia
      31 DHL eCommerce International
      32 DHL Freight
      33 DHL Germany
      34 Dicom
      35 DPD
      36 DPD UK
      37 ems
      38 Estafeta
      39 Estes
      40 Fastway
      41 FedEx Cross Border
      42 FedEx Mailview
      43 FedEx SameDay City
      44 FirstMile
      45 Globegistics
      46 Hermes
      47 Hong Kong Post
      48 Interlink Express
      49 Janco Freight
      50 JP Post
      51 Kuroneko Yamato
      52 La Poste
      53 Liefery
      54 Loomis Express
      55 LSO
      56 Network4
      57 Newgistics
      58 SEKO OmniParcel
      59 OnTrac DirectPost Domestic
      60 Osm Worldwide
      61 Parcelforce
      62 Passport
      63 Pilot
      64 Posten
      65 PostNL
      66 PostNord
      67 Purolator
      68 Royal Mail
      69 RR Donnelley
      70 Seko
      71 Singapore Post
      72 Spee-Dee
      73 SprintShip
      74 StarTrack
      75 Toll
      76 TForce
      77 UDS
      78 Ukrposhta
      79 UPS i-parcel
      80 Veho
      81 Yanwen
      82 Yodel

       

      Following are the 3rd Party websites that can be used for tracking of multiple shipments:

      S. No. Website
      1 15Track
      2 Tracking Status
      3 After Ship
      4 ParcelApp
      5 Postal Ninja
      6 Track a Pkg
      7 TrackingEx

       

      To contact USPS and UPS directly for claims or support services, the following links can be used:

      Type USPS UPS
      Insurance Claim https://www.usps.com/help/claims.htm https://www.ups.com/us/en/help-center/claims-support.page
      Contact Support https://usps.force.com/emailus/s/ https://www.ups.com/us/en/help-center/contact.page
      Call Center https://www.usps.com/help/contact-us.htm?_ga=2.110643461.1467167107.1603806369-1668623428.1603806369 https://www.ups.com/us/en/help-center/contact.page

       

      In case of any difficulty, reach out to us at shipd-support@packagex.io, we will be glad to assist you.