How to edit the details of a recipient?

You can edit recipient details such as their name, phone number and add an alternate email for the recipient from the app.

To edit a recipient's details, follow the steps provided below:

Step 1: From the 'Pickup' section of the app, tap on a recipient. You can also search for your desired recipient using the search bar. 

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Step 2: From the recipient package list screen, tap on the Options Button button at the top right.


Step 3: From the pop-up menu, tap on 'View Profile'.

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Step 4: On the 'recipient details' screen, you can edit the recipient's name, phone number, address, add a unit number, link the recipient to a group, or add custom fields.
 
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Step 5: Once you have made changes to the details, tap on 'Complete' at the bottom to save your changes.

 

In case of any difficulty, reach out to us at support@packagex.io and we will be glad to assist you.