How to edit the details of a recipient?

You can edit recipient details such as their name, phone number and add an alternate email for the recipient from the app.

To edit a recipient's details, follow the steps provided below:

Step 1: From the 'Pickup' section of the app, tap on a recipient. You can also search for your desired recipient using the search bar. 

Step 2: From the recipient package list screen, tap on the Options Button button at the top right.

Step 3: From the pop-up menu, tap on 'View Profile'.


Step 4: On the 'recipient details' screen, you can edit the recipient's name, phone number, address, add a unit number, link the recipient to a group, or add custom fields.
Step 5: Once you have made changes to the details, tap on 'Complete' at the bottom to save your changes.


In case of any difficulty, reach out to us at and we will be glad to assist you.