How to request to discard package received via Mailroom through Track app?

Accessing information of packages received via Mailroom through Track app

Follow the below mentioned steps to Discard/Destroy package received via Mailroom:

  1. Login to your Track app
  2. On homepage tap on Track 
  3. Search for the package in the list below
  4. Tap on the intended package 
  5. Tap on the two dots in the top right corner a menu will pop up
  6. Tap on Destroy

After following these steps, a request will be sent to Mailroom to destroy the package received either via through a shredder or third party burn bag.

In case of any difficulty, reach out to us at track-support@packagex.io, we will be glad to assist you.