Can I reset my password from the app?

You can reset your password using the 'Forgot your password?' option from the app.

To reset your password, follow the steps provided below:

Step 1: Tap on the 'Forgot your password?' option at the bottom of the sign-in screen. 

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Step 2: Enter your email address and tap on 'Send'. A password reset email will be sent to the email address. Please check all the mailboxes if you are unable to find the password reset email.

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Step 3: Set up your new password. Make sure the password contains the necessary characters. 

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Step 4: Once done, tap on 'Continue' to save.

 

In case of any difficulty, reach out to us at support@packagex.io and we will be glad to assist you.