How to reset your password using the 'Forgot Password' option?

You can reset your password using the 'Forgot Password' option through the app or the web dashboard.

Reset Password via App

Follow the steps below:

  1. Insert your email and then tap on Sign in with Email.
  2. Tap on the Forgot Password option.
  3. Insert your email and tap on Continue.
  4. Once done, you will receive an email with the temporary passcode.
  5. Insert the passcode along with your new password.
  6. Finally, tap on Reset Password
Forgot Password via App

Reset Password via Dashboard

Follow the steps below:

  1. Open the web dashboard page.
  2. Tap on the Reset option next to Forgot Password.
  3. Type in your email and then tap on Send Email option.
  4. Once done, you will receive an email with the temporary passcode.
  5. Insert the passcode along with your new password.
  6. Finally, tap on Reset Password.
How to reset password using Forgot Password option via Dashboard

In case of any difficulty, reach out to us at support@packagex.io and we will be glad to assist you.