You can reset your password using the 'Forgot Password' option through the app or the web dashboard.
Reset Password via App
Follow the steps below:
- Insert your email and then tap on Sign in with Email.
- Tap on the Forgot Password option.
- Insert your email and tap on Continue.
- Once done, you will receive an email with the temporary passcode.
- Insert the passcode along with your new password.
- Finally, tap on Reset Password.
Reset Password via Dashboard
Follow the steps below:
- Open the web dashboard page.
- Tap on the Reset option next to Forgot Password.
- Type in your email and then tap on Send Email option.
- Once done, you will receive an email with the temporary passcode.
- Insert the passcode along with your new password.
- Finally, tap on Reset Password.
In case of any difficulty, reach out to us at support@packagex.io and we will be glad to assist you.