How do I route a package to another location?

You can route scanned packages between locations by going into the package's item details.

To route a package to a different location, follow the steps provided below:

Step 1: Select a package from the 'Complete' scans in the 'Pending' section of the app to go into its item details.


Step 2: From the item details, tap on the Options Button-1 button next to 'Notify' to bring up item options.


Step 3: From the 'Item Options' pop-up menu, tap on 'Route to Location'.


Step 4: Select the building to which you wish to route the item.


Mailroom users at the receiving location will be able to view all en-route items from the 'Items' section of the app. The user can select and mark items as received when they arrive at the new location.

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In case of any difficulty, reach out to us at and we will be glad to assist you.