A stable internet connection is necessary to scan items using the PackageX Receive app.
Kindly make sure that you have a strong and stable internet connection while scanning packages/items using the app. In case you are using cellular data, kindly ensure that you are receiving good signal strength.
A stable internet connection is required to keep the app synced with the web dashboard.
In case of any difficulty, reach out to us at support@packagex.io and we will be glad to assist you.