How to pick up/check out an item?

Recipients can come and pick up their items after they have been notified.

To mark an item as picked up, follow the steps provided below:

Step 1: On the pickup section of the app, tap on the recipient whose items need to be checked out. 

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Step 2: Tap on 'Select' to choose items that need to be marked as picked.

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Step 3: Tap on 'Pickup'.

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Step 4: On the 'Collect Signature' screen, take the recipient's signature. You can also take a picture of the recipient by tapping on the camera icon at the bottom right. 

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Step 5: Once the signature is taken, tap on 'Done' to finish checking out the item. 

Note: If you wish to assign the item to a different recipient, tap on the arrow icon next to the recipient's name to select another recipient for the item. 

 

In case of any difficulty, reach out to us at support@packagex.io and we will be glad to assist you.