Can I update my account password?

You can update your account password by going into the user account settings.

To access the 'User Account Settings', follow the steps provided below:

1. Click on the profile icon at the top right corner, then click on your name in the drop-down menu. 

2. From the 'Account Settings' screen, click on 'Update Password'.

3. Type your old password for verification and then enter your new password. Confirm it by entering it again and clicking on 'Update Password'. Please make sure that the password is at least 8 characters long, contains one uppercase letter, number, and special character. 

 

Note: If you do not remember your existing password, kindly use the 'Forget Password' option to create a new password.


In case of any difficulty, reach out to us at support@packagex.io and we will be glad to assist you.