Can we remind the recipients to pick up their items from the mailroom?

The recipients can be sent a reminder to pick up their items from the mailroom.

Remind Member of Package:

An item reminder can be sent through the item details.

Follow the steps below: 

  1. From the Main Screen, tap on the recipient to move into the Recipient Items tab.

  2. Select the item from the Recipient Items tab.
  3. Tap on the Remind option to send the recipient a reminder of their item in the mailroom.

Users can also set a reminder frequency from the dashboard. The details of which can be seen from Article.


In case of any difficulty, reach out to us at and we will be glad to assist you.