Item Search

Search for items by Basic search or Label Text search using the PackageX Mailroom Web Dashboard.

Item search through basic search:

Search for the item by the Recipient name, Email, or Tracking number.

Follow the steps below: 

  1. Go to the web browser and login to the Web Dashboard.
  2. Tap on the Items section from the Side Menu.
  3. Search for the item keeping the search type Basic.
 
basic search
 
Item search through Label Text search:
Switch to Label Text search and search for an item by any text from the scanned item label.

Follow the steps below: 

  1. Go to the web browser and login to the Web Dashboard.
  2. Tap on the Items section from the Side Menu.
  3. Switch to Label Text mode from the drop-down menu next to the search bar.
 
label text

 

In case of any difficulty, reach out to us at support@packagex.io and we will be glad to assist you.