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- Process FAQs
Ship - PackageX Platform
Why am I getting a “Item Exists” error when scanning an Item?
The Item exists issue occurs when the barcode and recipient name of an already notified item is scanned again.
For more information regarding the “Package Exists” error as well as other scan issues, refer to this Article.
In case of any difficulty, reach out to us at firstname.lastname@example.org and we will be glad to assist you.